Refund policy

Goods should be returned in their original manufacturer's bag/packaging with all tags attached

Garments must be unwashed. Goods received in an unsaleable condition i.e. showing any signs of wear or alteration, covered in pet hair or with a distinct smell will be rejected and returned.

The customer is responsible for all return shipping costs

Gift Vouchers cannot be returned and are not redeemable for cash.

you misused the product or service in a way that contributed to the problem. you asked for a service to be done in a certain way against the advice of the business, or were unclear about what you wanted.

We reserve the right to reject any items that are returned in unsaleable condition.

You cannot return sale or promotional items.

Proof of Purchase will be required for all refunds & exchanges. If your item(s) were purchased with PayPal you will be required to show your PayPal proof of purchase.

Please note you are unable to exchange any items instore if you have purchased with Afterpay and will need to contact us so we can assist you in organising a return and refund.

Proof of Purchase will be required for all refunds & exchanges and must be refunded to the original payment method. If your item(s) were purchased with PayPal you will be required to show your PayPal proof of purchase.

FAULTY ITEMS